Self Esteem and Customer Service Among
Topics for June 3-4 Conference in Grand
Forks
Dr. Thom Flamboe, Vice
President for Academics at Presentation College in Aberdeen will present on
“Peanut Butter, Self Esteem, and Other Blue Light Specials” during the closing
session for the 2009 Dakota ACAC Conference June 3-4 in Grand Forks, ND.
An agenda and
registration form, along with housing
information for the conference are available for download.
Dr. Flamboe's presentation is based
on his more than 30 years of work with parents, children, teachers and other
professionals. His speech which is both humorous and inspiring is rooted in the
risks that we must take as we grow through life. It will explore various risks,
including: The Risk of Liking Oneself, The Risk of Accepting Differences, The
Risk of Living Each Day to the Fullest, The Risk of Making Mistakes, and The
Risk of Having a Sense of Humor.
Dr. Thom’s talk will move in both
physically and emotionally – so be careful! This could be a dangerous talk!!!
Clark Wold, President
of Education Assistance
Corporation, will deliver the keynote presentation for the Conference. Wold will
address customer service principles as they apply to student services personnel
in a program entitled, "What?? You
Want Me To Be Nice To People?"
He
will use his years of experience in
a private college, a university system office, and a student loan agency to help
participants gain a new perspective on "being nice to people."
He will also present a breakout
session/discussion on the current state of student financial aid. Planned
breakout sessions include:
1:30-2:20 PM, Wednesday, June 3:
1)
Current and Future Issues in Admissions -
An overview on the current state of policies affecting admissions and financial
aid at the state and regional level, by two experts who are "in the trenches": Clark Wold, Education Assistance Corp., & Kris Getting Roach, Director of Admissions & Financial Aid,
University of St. Thomas, and member of the NACAC Board of Directors
2) Managing Student Workers & Ambassadors
-
This session will discuss ways to strengthen student worker programs and offer
tips to help keep student workers motivated. Presenters: Brooks Hetle,
Admissions Representative and Campus Visit Coordinator, University of Mary; and
Sara Van de Streek, Admission Counselor, North Dakota State University
3) Advanced Placement: Successful
Programs, and Implications for Higher Education
-- This session will explore higher education's current use and perception of
AP, and will address the resources the College Board has put in place to assist
in the increasingly important dialogue between higher education and K-12.
Presenter: Scott Smith, Educational Mgr., The College Board
2:30-3:20 PM, Wednesday, June 3:
1) Admissions
Office Structure -
In a time of economic crises - are you using your
staff resources wisely? Attend this session to learn how other colleges and
universities have structured their admissions office.This will be a discussion
format so conference attendees may share office structures and best practices.
Discussions on issues pertaining to structures which may not work well or need
to be updated will also be addressed. Presenters: Stephanie Moser,
Director of Admissions,
The University of SD, & Jobey Lichtblau, Director of Admissions, North Dakota State University.
2) Career Clusters - Connecting Education and
Careers
- Career Clusters and Plans of
Study are curriculum frameworks that connect secondary and postsecondary
education with the world of work. Each Career Cluster is based upon
"common knowledge and skills" required by occupations and the coursework
required. Closer connections between student interests and skills, education,
and the job market will result in higher graduation and retention rates and
better job placement. This session will provide participants with broad
information on career clusters; and more specifically, what North Dakota is
doing to meet the needs of learners in today's changing and demanding job
market. Presenter: Claire Fitzgerald, North Dakota
Department of Career and Technical Education.
3)
Taking Off in the World of Admissions!
- An interactive
discussion for newer and intermediate admissions personnel on the trials and
rewards of admissions work on the practical level, both on the road and on
campus. How to "earn your wings" in the world of admissions.
Moderators: Amanda Weischedel, Northern State University, Admissions Counselor
and Nicole Hammer, Presentation College, Admissions Representative
9:30-10:20 AM, Thursday, June 4:
1)
Senior Admissions Roundtable -
An interactive
discussion on issues involving admission directors and other senior personnel
involved in planning and policy issues on campus. Moderators:
Stephanie Hoffman and Travis Vlasman, The University of South Dakota; and Karen
Riley, North Dakota State College of Science.
2) Surviving Social Media
-
There are
numerous forms of social media:
networking sites,
blogs, and Live Chat. With all of the mediums that can be utilized, it
may intimidate people and seem difficult to begin. This session will discuss the
process that the Enrollment Services Office at UND has gone through while
exploring the world of social media. We’ll talk about the research we’ve done,
roadblocks along the way, and steps we’ve taken in using this
constantly-evolving recruitment tool. Presenters: University of North
Dakota Enrollment Services Staff.
3)
Recruiting Diverse Students
-
Students from all
different types of backgrounds attend our institutions. Learn how to
address the individual needs of students and their families as they search for a
college. Find out what other colleges are doing to ensure that all
students have a voice at the table and are supported though out their college
experience. Presenter: Shanti Behrens, Admission Counselor, North Dakota State
University.
The Dakota ACAC Conference will be at the Alerus Center/Canad Inn in Grand Forks, ND.
An agenda and
registration form for the conference
is available.
Organizations or businesses
interested in exhibiting at the Conference can also
download the forms for further information.
